Contact information
Our Sim Racing Experts are here to help you!
If you have any questions about a product, delivery time, customised or bespoke simulator packages, simulator trials, assembly & installation services or anything else, please contact us.
We pride ourselves on offering the very best customer service, with a proven track record of doing so, and there are a number ways you can contact us:
Please email any questions to sales@upshiftstore.com and one of our Expert Sim Racers will email you back.
We will respond as quickly as possible, usually within a few hours, though replies can take 24-72 hours during busier periods.
If you have an existing order, please quote your 7-digit order number in your email.
Live Chat
We have a dedicated Live Chat service for you to chat directly with our Sim Racing Experts!
To start a Live Chat, simply click on the icon on the bottom right of the page, which will look like below:
Type your message into the chat and one of our Sim Racing Experts will be happy to help you with your query.
Correspondence
Please direct any postal correspondence to: Upshift Store Ltd, Metropolitan House, Longrigg Road, NE16 3AS